Privacy Policy
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Privacy Policy
- Data Collection: We collect personal information such as name, address, and contact details solely for the purpose of processing your order and improving our services.
- Data Security: Your personal information is kept secure and will never be shared with third parties without your consent, except where required by law.
- Cookies: Our website uses cookies to enhance user experience. By using our site, you agree to our use of cookies.
- Marketing Communication: Customers can opt-in to receive marketing emails or SMS notifications. You can unsubscribe from these communications at any time.
Sustainability and Packaging Policy
- Eco-friendly Packaging: We are committed to sustainability and use biodegradable or recyclable packaging materials. We encourage customers to recycle packaging where possible.
- Minimal Packaging: To reduce waste, we use minimal packaging while ensuring the safety of the products during delivery.
Health and Safety Policy
- Hygiene Standards: All fruits and vegetables are handled in a sanitized environment, following strict health and safety guidelines. Our team is trained to handle produce with care.
Customer Service Policy
- Operating Hours: Our customer service team is available between 8am and 8pm on all 7 days. Customers can reach us through email/phone.
- Response Time: We aim to respond to all customer inquiries within 24 hours, and address any issues as quickly as possible.
- Feedback: We value customer feedback and continually strive to improve our services. If you have any suggestions or concerns, please reach out.